We will price match our competitors offer for products that we offer for sale online and in our shops but there are some conditions.
First the product must be available through a comparable competitor (see notes below) and that competitor must be an authorised dealer for the brand of product that you would like us to price match.
We need to be satisfied that the product is exactly the same make, model, size and colour and is supplied on the same terms of sale, delivery and other service conditions that we offer.
Our price matching service is available in all our shops or by mail order over the phone (please call our head office on 01727 827799).
We will not price match offers made on auction sites, duty-free shops, market stalls, car boot sales or home shopping TV channels. We also won’t price match companies that are in administration or closing down.
The competitors price must be available for us to check online, by phoning the competitor to check their price, in a magazine or newspaper advertisement or from a photo taken of an in-store offer (to be supplied by email or on a phone in one of our shops). The price must be for a new product of the same brand, model, specification and colour.
We will not guarantee to price match trade-ins, cashbacks, additional warranty or any special delivery terms.