COVID-19 Updates

Please check this post for updates on our plans as the COVID-19 situation develops.

11th June

BREAKING NEWS! Our shops in Denby Dale in Yorkshire and at Willows Farm Village in Hertfordshire will be open 4 days a week from Thursday 18th June (Thursday, Friday, Saturday and Monday).

Shops will be open 10am to 4pm each day with all necessary Covid-19 precautions in place. Please check signage on arrival. No appointment necessary but we may ask you to queue outside if the shops are busy.

We are continuing to take and deliver phone and online orders as normal. Click and collect is available from our London Colney head office.

23rd March

All our shops with the exception of our head office at London Colney are now closed, our staff will be pleased to offer advise on repairs and new purchases over the phone, but unfortunately we are not open to visitors. Phone lines to all shops have been diverted to our HQ number (01727 827 799). We can accept telephone and online orders 10-4, 5 days a week and of course can provide pre-purchase advice. All purchases are on our usual 14 day approval basis.

Please check our event programme and call us to check if a particular event is still going ahead.

And remember – wildlife watching can be done safely at home or in the countryside and enjoying nature is good for your mental and physical health.